BOOKING

Terms & Conditions

These Terms govern consumer tattoo bookings and services.

1. Provider

Tereza Sobotková, a Czech self-employed natural person, business ID No. 08548200, registered address Skalice u České Lípy 511, 471 17 Skalice u České Lípy, Taterka Ink brand, not registered for VAT (“Taterka”). Service location: Tattoo Míja Studio, Moskevská 54, Prague 10 – Vršovice. Contact: booking@taterkaink.com, +420 733 370 374 (SMS).

2. Request and contract

Submitting the form is only an appointment request. An automated receipt or payment QR code does not confirm it. The appointment becomes binding after Taterka expressly confirms it by email and, where required, the deposit is credited on time. A valid voucher may be accepted without a separate deposit.

Entries can be reviewed and corrected before submission. The contract is concluded in the booking language; the confirmation and Terms can be stored electronically.

3. Price and deposit

Unless an individual offer says otherwise, the deposit is CZK 2,000 per person and appointment, payable by bank transfer using the QR code or supplied details within two calendar days. No card payment is processed online. A late payment may release the appointment. If Taterka declines the request, any payment received is refunded.

The deposit is deducted from the final price and includes reserved capacity, one design and one revision. Taterka normally prepares the design on the Sunday before the appointment; simple motifs, bracelets, lettering or small details may instead be prepared in the studio. Further or substantial changes may affect the agreed price. Estimates are indicative; final price depends on design, size, placement, colour, complexity and actual work. A material change is disclosed before tattooing. Prices are final; Taterka is not registered for VAT.

4. Cancellation and rescheduling

Email notice as soon as possible. With at least three working days’ notice, the deposit may be refunded or transferred by agreement only if design preparation has not started.

If design work has started, notice is under three working days, or the client does not attend, a cancellation fee equal to 100% of the deposit is agreed and set off against it. A new appointment needs a new deposit. Mandatory consumer rights remain unaffected, and the fee does not apply where Taterka cancels for reasons on her side.

5. Lateness

Notify Taterka promptly by SMS. Lateness has no automatic fee. If safe completion is no longer possible in the booked time, the parties will agree a reasonable solution.

6. Design and references

The client supplies accurate design, size and placement information. Uploading a reference confirms it may be supplied for tattoo preparation. It must not infringe third-party rights or request unauthorised copying.

7. Health and safety

Taterka may refuse or postpone for health, hygiene or safety risks; injured or irritated skin; intoxication; inability to consent; failure to cooperate; or an unlawful or professionally unacceptable request. The deposit is settled according to the reason, work done and mandatory law.

8. Minors

Taterka accepts minors from age 15 as a business policy, not as a claimed universal statutory limit. A legal representative must attend, prove identity and authority, and sign separate specific consent. The client’s age is verified. Taterka may refuse where consent, maturity or safety is uncertain.

9. Online withdrawal

A consumer may generally withdraw from a distance contract within 14 days by an unequivocal statement, for example to booking@taterkaink.com, stating name, appointment and contract dates and a refund account.

The design is normally prepared on the Sunday before the appointment. If this falls within the 14-day withdrawal period, Taterka will obtain the client’s separate express request to begin the service early before starting. A proportionate amount for work already supplied may then be due on withdrawal. The right expires after full performance only when statutory conditions, including prior express consent and information, are met. Accepting these Terms alone is not a request for early performance. Tattooing is not automatically treated here as a dated leisure-service exception.

10. Complaints and aftercare

Complaints may be made in the studio or to booking@taterkaink.com with contact details, date and defect description; attach an image only where safe. Receipt and outcome are confirmed. The complaint, including remedy, is handled without undue delay and within 30 days unless longer is agreed.

Normal healing, individual skin response and ordinary pigment change do not alone prove a defect. Aftercare is not medical care or diagnosis. Infection, severe allergy or another serious complication requires medical attention. Statutory remedies remain unaffected.

11. Alternative dispute resolution

First try to resolve the matter directly. The competent body is the Czech Trade Inspection Authority, Štěpánská 796/44, 110 00 Prague 1, coi.gov.cz/informace-o-adr.

12. Final terms

Czech law applies without reducing mandatory consumer protection. If one provision is unenforceable, the others remain effective.